Carteret Community College Title III Grant

July 21, 2009

“Strengthening our Institution…” (Noel-Levitz presentation 7/09)

NL ppt 7_09CLICK HERE to download ppt

“Strengthening Our Institution The Power of Title III in Impacting Assessment, Distance Learning, & Advising at a Small, Rural Community College”

A presentation made at the 2009 Noel-Levitz National Conference on Student Recruitment, Marketing, and Retention


Carteret Community College is a small, rural college in North Carolina. In 2006, the college was awarded a Title III grant from the US DOE Title III program, which has allowed us to completely alter our approaches to assessment, distance learning, and advising – all in an effort to improve abysmal retention rates.  The College has developed and implemented, from scratch, a comprehensive outcomes assessment initiative for all instructional programs and administrative services. Distance Learning, once the playground of the eccentric, has thrust the College into a statewide leadership role for online student services and instruction. A virtually non-existent advising program now has organization, purpose, and results.  Participants will hear the story, see the outcomes, and discuss organizational culture change.

Below are some of the key handouts from today’s presentation.  Much more can be learned about our efforts through this CCC Title III blog, as well as through the CCC DL blog.   We greatly appreciate your comments and questions.

The Presentation

Carteret Community College has been working diligently for the last 2+ years on the development and implementation of an Outcomes Assessment program. This is partly because of an impending accreditation reaffirmation report and a subsequent visit. But, mostly because it’s the right thing to do: We (like many other community colleges) struggle with retention issues, and improved instruction and services may lead to lower attrition rates. However, the only way to improve instruction and services is to know where you’re starting from and what needs to be improved, along with a continuous cycle of assessment, analysis, and use of results to ensure that you’re moving forward. Thus, the outcomes assessment program.

There is no doubt that a critical piece of this initiative has been funding through Title III. This has allowed our cash-strapped school to bring in experts to provide professional development specifically for outcomes assessment, to release full-time faculty in order to attend professional development, to provide stipends to part-time faculty to ensure that they too are receiving professional development, and to send faculty and staff to relevant, off-campus professional development opportunities.

This is where we have come in the last two years:

  • Institutional Level Learning Outcomes (ILLOs…aka, Gen Ed outcomes) identified and assessed at the college;


Click here to download this file: illo-matrix-07-08 If you would like to learn a little about the process of actually selecting our 7 ILLOs, CLICK HERE.

  • All 34 instructional programs have identified program level learning outcomes (PLLOs) and are assessing them, analyzing the results, and making use of the results to improve instruction;

aqua-07-08Click here to download this sample PLLO from 2007-2008: aqu-07-08

  • All 34 instructional programs are on a 4-phase program review cycle; i.e. each program undergoes an intensive program review process every four years (in Fall ’09, we will begin Phase III);

ipr-manualClick here to download a copy of the Instructional Program Review Manual: ipr-manual You can also take a look at sample completed (Phase I & Phase II) program reviews by CLICKING HERE.

  • As the instructional programs undergo the review process, they also identify and assess Program and Administrative outcomes, analyze the results, and make use of the results;
  • All administrative units at the college have identified administrative outcomes and are assessing them, analyzing the results, and making use of the results to improve the services being provided;


Click here to download this sample Administrative Outcome: academic-support-07-08

  • All administrative units are on a 3-phase administrative unit review cycle.


Click here to download a copy of the Administrative Unit Review Manual: admin-unit-review-manual


1 Comment »

  1. […] breakout session. This allowed us to turn our attention to the rest of the conference early on.  Our presentation can be found here.   Afterward, our session moderator gave us a peek at our session evaluations, and, almost to a […]

    Pingback by Notes from the Noel-Levitz Retention Conference « Carteret Community College Title III Grant — July 27, 2009 @ 12:25 pm | Reply

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