Carteret Community College Title III Grant

October 10, 2009

CCC Online Tutoring Update

Filed under: Distance Learning - P. Keough — Donald Staub @ 9:25 am

Although slow to develop, CCC’s online tutoring service is providing meaningful assistance to students in a variety or courses, from math and algebra to English, psychology and sociology and science courses. Here is a comment from a distance learning student this semester who was having difficulty accessing a computer CD that accompanied her textbook:
I am amazed of how wonderful you and Mr. Brooks Pace are to us. Thank you for be here for us at anytime we need help.  It can be a stressful here at home sometimes by ourselves when we need help. You guys are our release — thanks!”

One of the best things about the service is that students who have been helped one semester are returning for help with their other course work, and they are referring other students. A few instructors are also directing their students to the Online Tutoring Service for assistance, which serves both the students and instructors.

Whether responding to e-mails or Blackboard Discussion Board postings, we try to be prompt in our responses and to provide meaningful feedback to enhance the students’ understanding of the material they are learning, and that seems to be working as evidenced by this student’s comment:

“I just wanted to thank you again for your help with my essay. I got a 97! I learned a lot from your tips too, so thank you again.”
We want to facilitate learning — not do their work for them.

We also make ourselves available by phone, if necessary, and have even met with a few students face-to-face. In addition to the tutoring, the Blackboard site offers resources and links that help some students “self-serve.”

When necessary, we will e-mail instructors to be sure we are clear on what their expectations are for their classes or a particular assignment. We would like to have even more collaboration with CCC faculty, whether it be to help their students fine-tune their work or spend some extra time with those who need some remedial help.

We all know that many CCC students are juggling, school work and families, so online learning is the best option for their education. It does, however, limit their face-to-face access to instructors during their office hours or to campus academic support. As more and more classes are being offered online and more and more students are taking online courses, the benefits and use of online tutoring is likely to grow.

Lisa Taylor-Galizia
Carteret Community College
Adjunct Instructor

The CCC Online Tutoring Service is a Pilot Program Supported and Funded by Title III.

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3 Comments »

  1. […] Distance Learning Pioneer Program • Online Tutoring Service Pilot Program • Blackboard Boot Camp • NC3ADL Regional and State Wide Conferences • Online Retention • […]

    Pingback by Final Months of Title III Funding « Distance Learning at Carteret Community College — June 4, 2011 @ 10:22 am | Reply

  2. […] Distance Learning Pioneer Program • Online Tutoring Service Pilot Program • Blackboard Boot Camp • NC3ADL Regional and State Wide Conferences • Online Retention • […]

    Pingback by T3 Final Months…. « don’s blog — June 7, 2011 @ 9:54 am | Reply

  3. […] Distance Learning Pioneer Program • Online Tutoring Service Pilot Program • Blackboard Boot Camp • NC3ADL Regional and State Wide Conferences • Online Retention • […]

    Pingback by T3 Final Months… « Carteret Community College Title III Grant — June 7, 2011 @ 9:56 am | Reply


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