Carteret Community College Title III Grant

June 7, 2011

T3 Final Months…

We are entering the final months of receiving our Title III grant. Looking back over the past 5 years I feel very good about what we as a college have accomplished in Distance Learning with the various instructional initiatives Title III enabled us to pursue. All in all I believe T3 has benefited the college and all our distance learning endeavors. Looking back I would have to say that pre-planning and fluid “open / transparent” communication between the T3 Project Director and myself the Director of Distance Learning was one of key’s to the success of our campus wide distance learning professional development initiatives. There is no doubt in my mind that the faculty and staff at Carteret Community College are more proficient both technically and in their online teaching methodology because of the funding and support that came from Title III.

Once CCC received the grant the first thing our T3 Project Director Don Staub did was have me create a T3 Blog to post anything and everything that related to Title III at our college. This was an effort to make the entire process transparent. Anyone can go to the T3 Blog and our CCC Distance Learning Blog and learn about all the professional development and college enhancement activities Title III supported through grants and the purchase of instructional and distance learning technologies.

The following are some of the primary distance learning highlights “successes” supported by Title III.

Distance Learning Pioneer Program
Online Tutoring Service Pilot Program
Blackboard Boot Camp

NC3ADL Regional and State Wide Conferences
Online Retention
• Peer Review “QAP” Online Course Evaluation Project

Distance Learning Campus Wide Forum

Assessing Distance Learning
• Moodle “Train the Trainer” Project
Moodle Migration Initiative

As of now over 50 staff and faculty have participated in the DL Pioneer Program which has positively impacted the online courses we offer here at CCC. Faculty have more tools and technology for doing an effective (and innovative) job teaching their courses in the online environment and have been given training both on campus and off in a variety of e-learning and instructional design “best practices”.

As we head into the final months of the grant it is imperative that we expand on the strong foundation Title III has helped us build here at Carteret Community College. There’s no doubt that the culture here at CCC has changed for the better as far as embracing technology and the latest instruction design best practices for e-learning. Our online courses incorporate a variety of “rich media” in order to address the different learning styles of our students. This would not have happened so extensively across campus if it wasn’t for the aggressive and ongoing training provided through T3 funding and support.

Our challenge is to put procedures in place so we can continue expanding upon the many successes T3 has helped us attain in Distance Learning over the past 5 years. The Distance Learning Advisory committee is in the process of developing a policy and procedure manual for distance learning. Many of these policies and procedures have been inspired by what we learned through all our T3 sponsored projects and initiatives.

Our goal is to continue to build on the momentum we’ve gained over the past 5 years thanks to the Title III grant. We have seen the culture at CCC change (evolve) over the past 5 yeare to embrace technology and online tools and applications in order to be on the “cutting edge” of online education – Title III has been a catalyst for this change in attitude and has added to the confidence of our staff and faculty to make the seamless transition from the traditional classroom environment to online instruction.

Video and Written Testimonials by Staff and Faculty.

Joseph Croom from CCC Student Services commented about a Title III sponsored conference, “This was an amazing conference, it was my first NC3ADL conference…something that made me really open my eyes. I learned so much about student services, and how to make sure that they are accessible by all. I was able to meet so many different people, from different jobs, at different colleges that brought a variety of perspectives on DL, and its place in the world today. I was able to get many new ideas that I plan to work with my department Student Services and the college overall to make Carteret Community College a great place to work, teach, serve and learn.

I thoroughly enjoyed going to the sessions on the NCCCS Help Desk, the Online Student Services, Google Apps for Education, and the great Skype presentation on Moodle.

Though it scares me, it excites me…stepping out on the ledge…driving the engine of Student Services, getting them up the hill and down the other side. I came back with great suggestions, so much energy, and great comments…the Registrar’s Office decided today to add live chat to their website.

I am so excited about the ideas swirling in my mind…causing waves of DL energy!! I hope that I will be able to go next year and the regional meeting in March….!!!!

CCC Anatomy and Physiology Instructor Phillip Morris stated, I was greatly impressed with the NC3DLA conference. From the level of organization to just how incredibly informative the conference was. Kudos to those involved in putting the whole thing together. I came away with knowledge and ideas that I hadn’t even imagined. The first thing I took with me is how many improvements I can make to my online courses. It doesn’t matter how good you think they already are there is always room for improvement. I personally am now aware at how deficient my courses are in the area of accessibility for special needs students. I will certainly work to correct that. Also, seeing what is now out there in the area of online science labs impressed me. From the late-night-lab presentation and demonstrations to the virtual microscope software available, all I kept saying was “wow”. Always something new, always changing. As a new faculty member, it also gave me a chance to really get to know some of my colleagues here at CCC. It was a group of great people and great educators. People who love what they do. It was a great experience.


June 20, 2010

Distance Learning Comprehensive Report Spanning 4 Years

Filed under: Distance Learning - P. Keough — Donald Staub @ 10:03 am

Click Here to View a comprehensive overview of the strides the distance learning department has made over the past 4 years thanks to the support and funding of Title III.

April 11, 2010

Exploring the Assessment of Distance Learning – April 11, 2010

Click on image to download ppt

On April 11th, I made a presentation on assessing Distance Learning at Carteret CC. The framework for the presentation is the new set of guidelines that SACS has on their website for assessing DL.

Artifacts mentioned in the presentation:

In my presentation, I referred to a number of artifacts – but I only showed snapshots of them. Here are some of them, more easily accessed:

  • SACS-COC document: Distance Education and the Principles of Accreditation

  • CCC-Distance Learning blog – which includes information on all of the bootcamps for training faculty.
  • The Quality Assessment Plan (QAP) for evaluating and certifying distance learning courses before they go “live”
  • A similar instrument – for assessing online courses – developed at Cal State Chico.

  • Rubrics used for discussion boards in DL courses. Here are two examples: RCP 114 (Respiratory Therapy) and ART 111.

March 9, 2010

Why Attend Professional Conferences?

Click here to read up on the latest educator conference Distance Learning Director Patrick Keough attended in Philadelphia along with Photography Technology Coordinator Cathy Crowell.

October 10, 2009

CCC Online Tutoring Update

Filed under: Distance Learning - P. Keough — Donald Staub @ 9:25 am

Although slow to develop, CCC’s online tutoring service is providing meaningful assistance to students in a variety or courses, from math and algebra to English, psychology and sociology and science courses. Here is a comment from a distance learning student this semester who was having difficulty accessing a computer CD that accompanied her textbook:
I am amazed of how wonderful you and Mr. Brooks Pace are to us. Thank you for be here for us at anytime we need help.  It can be a stressful here at home sometimes by ourselves when we need help. You guys are our release — thanks!”

One of the best things about the service is that students who have been helped one semester are returning for help with their other course work, and they are referring other students. A few instructors are also directing their students to the Online Tutoring Service for assistance, which serves both the students and instructors.

Whether responding to e-mails or Blackboard Discussion Board postings, we try to be prompt in our responses and to provide meaningful feedback to enhance the students’ understanding of the material they are learning, and that seems to be working as evidenced by this student’s comment:

“I just wanted to thank you again for your help with my essay. I got a 97! I learned a lot from your tips too, so thank you again.”
We want to facilitate learning — not do their work for them.

We also make ourselves available by phone, if necessary, and have even met with a few students face-to-face. In addition to the tutoring, the Blackboard site offers resources and links that help some students “self-serve.”

When necessary, we will e-mail instructors to be sure we are clear on what their expectations are for their classes or a particular assignment. We would like to have even more collaboration with CCC faculty, whether it be to help their students fine-tune their work or spend some extra time with those who need some remedial help.

We all know that many CCC students are juggling, school work and families, so online learning is the best option for their education. It does, however, limit their face-to-face access to instructors during their office hours or to campus academic support. As more and more classes are being offered online and more and more students are taking online courses, the benefits and use of online tutoring is likely to grow.

Lisa Taylor-Galizia
Carteret Community College
Adjunct Instructor

The CCC Online Tutoring Service is a Pilot Program Supported and Funded by Title III.

September 10, 2009

DL at CCC – Hitting the Ground Running!

Filed under: Distance Learning - P. Keough — Donald Staub @ 1:42 pm

We are now 3 weeks into the Fall semester and the Distance Learning Team in working on a variety of professional development initiatives, in addition to making sure all online courses at CCC are meeting the Quality Assurance Standards we established last year. We have cross referenced a sampling of our online courses and I must report it is good to see how all the Blackboard training has paid off and so many of our faculty are implementing more creative and innovative instructional design strategies. Our Title III funding and support has played such an integral part in the progress we’ve made over the past 3 years.

Our fourth DL Pioneer team has been selected and we had our kick-off meeting last Friday. We have an excellent team made up of both faculty and staff and they’ve all made commitments to retool and upgrade their online courses, attend professional development activities in their disciplines and essentially take their knowledge of online learning and distance education to a higher level in the next year all made possible by Title III funds. Our staff members on this team will be exploring and implementing new and creative ways (blogging, Youtube, facebook, twitter) to work with our student in the online environment

As Vice President of the NC3ADL Eastern Region I’m also in the process of coordinating a Regional DL mini-conference/workshop for Friday, November 6th here at CCC. Due to travel restraints across the state it looks like there will be no NC3ADL conference this year so we are doing a series of regional conferences. NC3ADL will pay for lunch and I’m going to look to our DL Pioneers from Phase 1-3 to assist with it and have phase 4 attend. The following is a rough outline for that regional conference/workshop.

Workshop Overview – Two Tracks  Friday, November 6, 2009 9:00 – 4:00

2 tracks in the morning 9:30 – 10:30 and 10:45 – 11:45
Lunch 12:00 – 12:45
2 tracks after lunch
1-2 and 2-3 (Optional Track 3-4 on Dl Assessment)

1. Moodle Basics
2. Podcasting for the Technically Challenged
3. Best Practices for Online Teaching
4. Learning Object Repository
5. Social Networking as a Teaching/Learning/ Marketing Tool
6. Blogging for Beginners
7. Incorporating Itunes U and You Tube in your online courses.
8. DL Assessment with Don Staub

My constant goal is to make our online classes every bit as viable, interesting and dynamic as our traditional classroom lectures and labs. Thankfully there are a host of new and powerful communications tools that are making it easier and less time consuming for our faculty to do this. Carteret Community College has a Title III grant resources to help us implement our various professional development initiatives and put these tools in the hands of our faculty so they can take their online teaching to a whole new level of technical and pedagogical excellence.

August 10, 2009

Another Successful BB Boot Camp

Filed under: Distance Learning - P. Keough — Donald Staub @ 12:34 pm

Title III sponsored another well attended Blackboard Boot Camp training workshop on Friday, July 31st in the Wayne West Computer Lab.  We had 18 faculty and staff from across the college attend and 2 graduate students from East Carolina University who requested the training without compensation.


The T3 sponsored Blackboard Boot Camp has been a very successful and benificial training program for Carteret Community College.  It has prepared and certified all (100+) its online faculty including adjuncts to teach effectively in the online environment.

This is  comprehensive “hands-on” professional development that has been supported (funded) by Title III for over 2 years.

East Carolina University Graduate student and photography adjunct instructor Adam Jacono stated that he wished East Carolina University had a certification program for online teachers like our Blackboard Boot Camp.

bbootcamp2bbootcamp4The Boot Camp is also a catalyst (springboard) for our “one- on-one” training that Instructional Technologist Pre-Ah Hil schedules after new instructors receive their initial training.  She assists them with all aspects of course design, retooling and rich media production.  Pre-Ah continues to go above and beyond the call of duty when it comes to supporting distance learning at CCC.

Title III support has been extremely valuable to Carteret Community College and its distance learning initiatives.  To learn more about Blackboard Boot Camps please check out the CCC DL Blog.

July 21, 2009

“Strengthening our Institution…” (Noel-Levitz presentation 7/09)

NL ppt 7_09CLICK HERE to download ppt

“Strengthening Our Institution The Power of Title III in Impacting Assessment, Distance Learning, & Advising at a Small, Rural Community College”

A presentation made at the 2009 Noel-Levitz National Conference on Student Recruitment, Marketing, and Retention


Carteret Community College is a small, rural college in North Carolina. In 2006, the college was awarded a Title III grant from the US DOE Title III program, which has allowed us to completely alter our approaches to assessment, distance learning, and advising – all in an effort to improve abysmal retention rates.  The College has developed and implemented, from scratch, a comprehensive outcomes assessment initiative for all instructional programs and administrative services. Distance Learning, once the playground of the eccentric, has thrust the College into a statewide leadership role for online student services and instruction. A virtually non-existent advising program now has organization, purpose, and results.  Participants will hear the story, see the outcomes, and discuss organizational culture change.

Below are some of the key handouts from today’s presentation.  Much more can be learned about our efforts through this CCC Title III blog, as well as through the CCC DL blog.   We greatly appreciate your comments and questions.

The Presentation

Carteret Community College has been working diligently for the last 2+ years on the development and implementation of an Outcomes Assessment program. This is partly because of an impending accreditation reaffirmation report and a subsequent visit. But, mostly because it’s the right thing to do: We (like many other community colleges) struggle with retention issues, and improved instruction and services may lead to lower attrition rates. However, the only way to improve instruction and services is to know where you’re starting from and what needs to be improved, along with a continuous cycle of assessment, analysis, and use of results to ensure that you’re moving forward. Thus, the outcomes assessment program.

There is no doubt that a critical piece of this initiative has been funding through Title III. This has allowed our cash-strapped school to bring in experts to provide professional development specifically for outcomes assessment, to release full-time faculty in order to attend professional development, to provide stipends to part-time faculty to ensure that they too are receiving professional development, and to send faculty and staff to relevant, off-campus professional development opportunities.

This is where we have come in the last two years:

  • Institutional Level Learning Outcomes (ILLOs…aka, Gen Ed outcomes) identified and assessed at the college;


Click here to download this file: illo-matrix-07-08 If you would like to learn a little about the process of actually selecting our 7 ILLOs, CLICK HERE.

  • All 34 instructional programs have identified program level learning outcomes (PLLOs) and are assessing them, analyzing the results, and making use of the results to improve instruction;

aqua-07-08Click here to download this sample PLLO from 2007-2008: aqu-07-08

  • All 34 instructional programs are on a 4-phase program review cycle; i.e. each program undergoes an intensive program review process every four years (in Fall ’09, we will begin Phase III);

ipr-manualClick here to download a copy of the Instructional Program Review Manual: ipr-manual You can also take a look at sample completed (Phase I & Phase II) program reviews by CLICKING HERE.

  • As the instructional programs undergo the review process, they also identify and assess Program and Administrative outcomes, analyze the results, and make use of the results;
  • All administrative units at the college have identified administrative outcomes and are assessing them, analyzing the results, and making use of the results to improve the services being provided;


Click here to download this sample Administrative Outcome: academic-support-07-08

  • All administrative units are on a 3-phase administrative unit review cycle.


Click here to download a copy of the Administrative Unit Review Manual: admin-unit-review-manual

June 17, 2009

Distance Learning Spring / Summer 2009 Report

Filed under: Distance Learning - P. Keough — Donald Staub @ 8:34 am

deq_docsClick here for Spring / Summer DL Report 2009

December 17, 2008

DL End of Year Report

Filed under: Distance Learning - P. Keough — Donald Staub @ 2:15 pm

deq_docsDistance Learning End of Year Report
December 17, 2008

It’s been a productive year for the CCC Dl Team. We’ve conducted 11 distance learning professional development workshops and trained 114 staff and faculty members.

Pre-Ah Hill has also worked one on one with approximately 30 faculty members.

qapAs of December 17, 2008 my team of online course reviewers have evaluated 85 online (hybrid and total) courses. This initiative could not have been possible without the financial support of Title III, and dedicated efforts of Pre-Ah Hill and the faculty (content specialists) who assisted in this process. The QAP’s (spread sheets) are currently located on my computer and backed-up by Pre-Ah as well.

Faculty members (courses) who didn’t pass the minimum standard have been meeting with Pre-Ah and I to upgrade their courses in order to meet the QAP standard. This is an ongoing process, although as of December 16, 2008 we only have 3 more faculty (adjuncts) to meet with in order to get their courses up to speed for Spring. These appointments have been made this week and the week before classes begin in Spring. There are also approximately 15 online courses (Business and EDU) that are being worked on (developed) over Christmas and Pre-Ah and I will be reviewing them between now and when classes begin Spring 09. We are also in the process of creating a revised QAP for web-enhanced courses that we will begin implementing Spring 2009. This is our next big initiative for 2009 – standardizing the content that must be included in a web enhanced course and move forward evaluating web-enhanced courses as well hybrids and total internet. I truly believe this initiative brought the level of our online course offerings to a higher more standardized level across curriculum’s.

moneylaptopWe also were awarded a second NCCCS Technology Center Grant to produce instructional web resources for Blogging, YouTube and ITunes University. Our DL team has produces a script and are in production of an enhanced instructional podcast on the benefits of these web based tools for students and faculty, the equipment (hardware and software) needed for them, and information on where to obtain software needed use them effectively.

The goal is to provide all of the information that a college will need to get started on Blogging, YouTube and ITunes U. Pre-Ah Hill and I also conducted training workshops and materials as part of this Tech Center Grant. The following are the workshops (and the ECU Think-In Technology Showcase) we have conducted and/or participated in as part of this grant project and our T3 sponsored Distance Learning training.

October 9th, Wayne Community College
17 Participants

On Oct 23, 2008:
15 people attended:

On Oct 24, 2008:
8 people attended:

Think-In East Carolina University November 13th
Distance Learning Showcase

The Distance Learning Department at Carteret Community College hosted a Regional Workshop sponsored by NC3ADL on Blogging, YouTube and iTunes for Instructional Use Workshop on Saturday, December 13 from 10:00-3:00 pm. This was open to all of the community colleges in the region. 15 Participants

tutor1Our Online Tutoring Initiative (service) has exceeded all expectations and our tutors have submitted their final reports for the year and recommendations for making the service even more successful here at CCC.

A total of 260 hours and 85 students served by this service between March – December 1st, 2008.

We invited 5 staff members to participate on this year’s DL Pioneer team. They have been exploring new and innovative ways to offer their student services in the online environment. (See Brenda Long Blog)

We are also in the planning stages of a student centered distance learning / blackboard training initiative for Spring 09.

Eight faculty members will be attending the NCDLA Distance Learning Conference in Raleigh February 15 – 19th. I will also be presenting a workshop on Instructional Podcasting.

Lastly, I co-presented (via Skype) at the Noel-Levitz Conference in Denver in November. Based on the evaluations our presentation was well received and we have been invited to present again in San Antonio in July 2009.


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