Carteret Community College Title III Grant

The Program Review Manual (PRM)

click to download PDF of Program Review Manual

click to download the orientation ppt

On this page you can access the electronic version of the PRM, via the links below.

You can download the electronic template for the review by clicking here.

By clicking on each of the sections below, you will be taken to a separate page that will have descriptions and relevant examples.

The Timeline

The Executive Summary

Section 1: Program Profile

Section 2: Program Content

Section 3:  Outcomes

Section 4:  Need for Change

Section 5:  Future Issues


The purpose of Program Review is for instructional units to perform an internal review of the programs and services they are offering to students. The purpose of this review is to ensure that course content and methodology are meeting the needs of both the students and the community. All faculty members within the unit are to be involved in the review process. At least one external advisory group and some students should also be involved. Programs to be reviewed are selected each year by the Vice President for Instruction and Student Support. All programs will be reviewed on a four-year schedule.

Definition of a “Program”:

The term “Program” is loosely defined for the purpose of review. We define a “program” as: “a group of courses, services or activities designed and implemented by a specific group of people with a common purpose or core set of outcomes.”

A program can be a degree-granting entity, a group of courses that lead to “adequate training” in an area or an instructional service delivery area of the college such as some of the non-occupational courses offered through CCE. No matter what type of program you represent, your program review must address the following areas of concern by SACS.

  1. Establish a clearly defined purpose which supports the institution’s purpose and goals (linked to the college’s mission).
  2. Formulate goals which support the purpose of each unit (administrative objectives and student learning outcomes).
  3. Develop and implement procedures to evaluate the extent to which these goals are being achieved in each unit (evaluate whether you are meeting your objectives).
  4. Use the results of the evaluations to improve programs and services.

Required sections by all programs: In order to address SACS criteria, sections C.S 2.5, 3.3.1, and 3.5.1 on the Program Review outline will be required by all programs. Other elements of the Program Review process allow for some freedom among programs. This overall review process has been refined to assist each unit in gaining helpful information and insight from the process.

The Review Team (roles & responsibilities):

* The Team Chair is the Curriculum Area Coordinator. This is a critical position. The role of the chair is to ensure that the team remains on task, according to the timeline. The chair ensures effective and efficient completion of the review by delegating tasks throughout the process. This includes the appointment of one team member to serve as a participant to the SWOT focus group. The chair also reports progress to the division director and the Program Review/Audit Sub-Committee. The Team Chair also assists the other team members in gathering relevant data and in the writing of the document.

* The External Faculty Member: This individual is to play an active role in the analysis of all data that is gathered, including surveys, SWOT, outcomes, etc… This individual will serve as an objective outsider, providing a fresh perspective as data becomes available to the team. The external faculty member will also assist in writing, where necessary.

* Student Enrollment Resources Representative: This individual will assist by reporting relevant data (e.g. of program students who have interacted with SER for Financial Aid, Counseling, etc…). The SER representative will also serve in the role of objective, outside analyst of data and the overall review.

* Library Representative: This individual will assist in compiling an inventory and in conducting an analysis of the program’s relevant library holdings (e.g. books, periodicals, multi-media, etc…).

* Institutional Effectiveness/Institutional Research Officer: At the outset of the review process, this individual will provide a set of relevant historical data for the program under review. Along with the collection of data will be an introductory analysis of program data at the program

* Anonymous reader: The role of this individual is to read drafts of the sections as they come due, and provide honest, objective feedback on the draft.


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